Monthly Archives: December 2011

Highlights from the 2011 Best Experience Brands Global Study

Author : Maz Iqbal I have read the Best Experience Brands report published by Jack Morton Worldwide and want to share the highlights with you.  For the purposes of the report and this post a ‘Brand Experience” is defined as … Continue reading

Posted in Branding, Case Study, Customer Service | Tagged , , | Leave a comment

How Great Companies Get Their Mojo

Chip Conley spoke to Googlers in Mountain View on February 16, 2011 about his book Peak: How Great Companies Get Their Mojo from Maslow.

Posted in Book Review, Human Resource, Leadership | 1 Comment