Category Archives: Business Communication

Dynamic Visualizations Video by Bret Victor

Bret Victor is a master in converting large and boring data into easy to understand visual data. Check out his brilliant presentation Throughout the history of science, diagrams and graphs have been essential thinking tools. In the past, such visualizations … Continue reading

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Best Marketing Strategies used by Apple, Microsoft, Google & Walmart

Aziz Ali Hacks Apple’s marketing strategy and Gmail’s marketing ideas. How to win customers, loyalty and Influence cheap cialis 20mg the world 4 Principals used by Billion Dollar companies, which are easily adaptable by any start-up, mom-n-pop shops, mid size … Continue reading

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Where do I start with my Customer Experience programme?

One of the questions that comes up again and again is where do I/we start on improving the customer experience?  Well you can put in place a VoC platform and wait for the results to come in and then act.  … Continue reading

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Dean’s first day as CEO – big idea

A new cartoon series depicting corporate life in America. In this episode, our new CEO “Dean” starts his first day on the job with some big ideas.

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Fear of Unknown or Fear of Change

Many organizations have resisted even looking at how they might use social technologies within their organizations. At what point will they try it out? With as big as it is getting, it is becoming more difficult to ignore. We just … Continue reading

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Five Powerful Elements of Customer Engagement

People are real, they don’t want to be a number. But they want a relationship that works best for them. View more presentations from John Merritt

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Organisational storytelling with Yamini Naidu

As leaders, how do you cut through your key messages. Yamini Naidu, director, One Thousand and One, talks about organisational storytelling and how to use short, compelling stories effectively in the workplace.

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